{"id":799,"date":"2025-03-09T23:40:44","date_gmt":"2025-03-09T23:40:44","guid":{"rendered":"https:\/\/xciptv-app.fr\/?page_id=799"},"modified":"2026-03-21T15:37:11","modified_gmt":"2026-03-21T15:37:11","slug":"politique-de-remboursement","status":"publish","type":"page","link":"https:\/\/xciptv-app.fr\/de\/politique-de-remboursement\/","title":{"rendered":"Richtlinien f\u00fcr die R\u00fcckerstattung"},"content":{"rendered":"<p class=\"wp-block-paragraph\"><strong class=\"\">1. Einleitung<\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Diese Erstattungsrichtlinie beschreibt die Bedingungen, unter denen XCIPTV Erstattungsantr\u00e4ge f\u00fcr die auf unserer Seite gekauften Dienstleistungen akzeptiert. <a href=\"http:\/\/xciptv-app.fr\/de\/\" target=\"_blank\" rel=\"noreferrer noopener\">xciptv-app.fr<\/a>. Indem Sie einen Kauf t\u00e4tigen, erkl\u00e4ren Sie sich mit den Bedingungen dieser Richtlinie einverstanden.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong class=\"\">2. Bedingungen f\u00fcr die R\u00fcckerstattung<\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Erstattungsantr\u00e4ge k\u00f6nnen in den folgenden F\u00e4llen angenommen werden:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong class=\"\">Nicht erbrachte Dienstleistungen<\/strong> : Wenn Ihnen eine Leistung in Rechnung gestellt wurde, die nicht erbracht wurde, k\u00f6nnen Sie eine R\u00fcckerstattung beantragen.<\/li>\n\n\n\n<li><strong class=\"\">Technische Probleme<\/strong> : Wenn Sie auf anhaltende technische Probleme sto\u00dfen, die die Nutzung des Dienstes verhindern, k\u00f6nnen Sie eine R\u00fcckerstattung beantragen.<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\"><strong class=\"\">3. Frist f\u00fcr den Antrag<\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Sie m\u00fcssen Ihren Antrag auf Erstattung innerhalb von 14 Tagen ab dem Kaufdatum einreichen. Nach Ablauf dieser Frist werden die Antr\u00e4ge nicht mehr angenommen.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong class=\"\">4. Ablauf des Antragsverfahrens<\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Um eine R\u00fcckerstattung zu beantragen, befolgen Sie bitte diese Schritte:<\/p>\n\n\n\n<ol class=\"wp-block-list\">\n<li>Wenden Sie sich an unseren Kundenservice unter der folgenden Adresse: <a href=\"mailto:contact@xciptv-app.fr\" target=\"_blank\" rel=\"noreferrer noopener\">contact@xciptv-app.fr<\/a>.<\/li>\n\n\n\n<li>Geben Sie Ihre Bestellnummer und eine ausf\u00fchrliche Beschreibung des Grundes f\u00fcr Ihre Anfrage an.<\/li>\n\n\n\n<li>Warten Sie auf die Best\u00e4tigung, dass Ihr Antrag eingegangen ist.<\/li>\n<\/ol>\n\n\n\n<p class=\"wp-block-paragraph\"><strong class=\"\">5. Bearbeitung von R\u00fcckerstattungen<\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Sobald Ihr Antrag auf Erstattung eingegangen ist, werden wir ihn pr\u00fcfen und Sie \u00fcber die Entscheidung informieren. Wenn Ihr Antrag genehmigt wird, wird die R\u00fcckerstattung je nach Zahlungsmethode innerhalb von 14 Werktagen bearbeitet.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong class=\"\">6. Ausnahmen<\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">In den folgenden F\u00e4llen werden keine R\u00fcckerstattungen gew\u00e4hrt:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Wenn die Dienstleistung nach dem Kaufdatum verwendet wurde.<\/li>\n\n\n\n<li>Wenn der Antrag auf R\u00fcckerstattung nach der 14-Tage-Frist eingereicht wird.<\/li>\n\n\n\n<li>Wenn das Problem auf eine falsche Nutzung des Dienstes zur\u00fcckzuf\u00fchren ist.<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\"><strong class=\"\">7. Kontakt<\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Wenn Sie Fragen zu dieser R\u00fcckerstattungsrichtlinie haben, kontaktieren Sie uns bitte unter der folgenden Adresse: <a href=\"mailto:contact@xciptv-app.fr\" target=\"_blank\" rel=\"noreferrer noopener\">contact@xciptv-app.fr<\/a>.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><\/p>","protected":false},"excerpt":{"rendered":"<p>1. Introduction La pr\u00e9sente politique de remboursement d\u00e9crit les conditions dans lesquelles XCIPTV accepte les demandes de remboursement pour les [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_uag_custom_page_level_css":"","site-sidebar-layout":"default","site-content-layout":"","ast-site-content-layout":"default","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","ast-disable-related-posts":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"default","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"footnotes":""},"class_list":["post-799","page","type-page","status-publish","hentry"],"uagb_featured_image_src":{"full":false,"thumbnail":false,"medium":false,"medium_large":false,"large":false,"1536x1536":false,"2048x2048":false,"trp-custom-language-flag":false},"uagb_author_info":{"display_name":"anas@xciptv","author_link":"https:\/\/xciptv-app.fr\/de\/author\/anasxciptv\/"},"uagb_comment_info":0,"uagb_excerpt":"1. Introduction La pr\u00e9sente politique de remboursement d\u00e9crit les conditions dans lesquelles XCIPTV accepte les demandes de remboursement pour les [&hellip;]","_links":{"self":[{"href":"https:\/\/xciptv-app.fr\/de\/wp-json\/wp\/v2\/pages\/799","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/xciptv-app.fr\/de\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/xciptv-app.fr\/de\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/xciptv-app.fr\/de\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/xciptv-app.fr\/de\/wp-json\/wp\/v2\/comments?post=799"}],"version-history":[{"count":1,"href":"https:\/\/xciptv-app.fr\/de\/wp-json\/wp\/v2\/pages\/799\/revisions"}],"predecessor-version":[{"id":800,"href":"https:\/\/xciptv-app.fr\/de\/wp-json\/wp\/v2\/pages\/799\/revisions\/800"}],"wp:attachment":[{"href":"https:\/\/xciptv-app.fr\/de\/wp-json\/wp\/v2\/media?parent=799"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}